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Responsible Gambling

Our Commitment to Safer Gambling

LibraBet is dedicated to providing a responsible and secure online gaming environment. We believe that gambling should always be an enjoyable form of entertainment, not a source of financial or personal distress. Our commitment to safer gambling is fundamental to our operations, and we implement various tools and policies to support our players in maintaining control over their gaming habits. We adhere strictly to the regulations set forth by our licensing authority, ensuring that all our practices promote player welfare and protection. This page outlines the measures we have in place and offers guidance for anyone who may be concerned about their gambling behavior, or that of a loved one.

Recognising the Signs of Problem Gambling

Problem gambling can manifest in various ways and affect individuals regardless of their background. It is important to be aware of the signs that might indicate gambling is no longer a harmless pastime. Recognising these indicators early can help in seeking timely support. Some common signs include:

  • Spending more money or time gambling than you can afford or intend to.
  • Feeling a need to be secretive about your gambling activities.
  • Chasing losses, meaning you try to win back money you have lost by gambling more.
  • Gambling affecting your relationships, work, or other responsibilities.
  • Borrowing money or selling possessions to gamble.
  • Feeling anxious, guilty, or depressed after gambling.
  • Thinking about gambling constantly or finding it difficult to stop.
  • Lying to family and friends about your gambling habits.

If you identify with several of these signs, or if someone close to you expresses concern, it may be beneficial to consider the resources available for support.

Keeping Gambling Fun and Under Control

For most people, gambling remains a form of entertainment. To ensure it stays that way, LibraBet encourages players to adopt healthy gambling habits. Here are some practical tips:

  • Gamble for entertainment, not to make money: View gambling as a leisure activity with a cost, not a reliable source of income.
  • Set time and money limits: Decide before you start how much time and money you are willing to spend, and stick to it.
  • Never chase losses: Accept that losses are part of the game and do not try to win back money you have lost.
  • Do not gamble when stressed or upset: Emotional states can impair judgment.
  • Balance gambling with other activities: Ensure gambling does not become your sole pastime.
  • Do not gamble under the influence: Alcohol or drugs can affect your ability to make rational decisions.

Setting Deposit, Loss and Wager Limits

LibraBet provides tools to help you manage your spending and playing activity. You can set personal limits on your account, which will restrict the amount of money you can deposit, lose, or wager within a specified period. These limits can be daily, weekly, or monthly.

  • Deposit Limits: Control the maximum amount of money you can add to your account.
  • Loss Limits: Set a maximum amount you are prepared to lose over a period. Once this limit is reached, you will be prevented from placing further bets until the period resets.
  • Wager Limits: Restrict the total amount of money you can stake on bets within a given timeframe.

You can adjust these limits at any time through your account settings. Any request to decrease a limit will be applied immediately. Any request to increase a limit will take effect only after a cooling-off period, allowing you time to reconsider your decision. This measure is in place to prevent impulsive increases in spending.

Time-Outs and Cool-Off Periods

If you feel you need a short break from gambling, LibraBet offers time-out options. A time-out allows you to temporarily suspend your account for a period ranging from 24 hours to several weeks. During a time-out, you will not be able to log in, deposit, or place any bets. This feature is designed for players who want to take a short break without committing to a full self-exclusion. Your account will automatically reactivate once the specified time-out period has expired.

Self-Exclusion Options

For individuals who feel their gambling is becoming problematic, LibraBet offers a self-exclusion program. This allows you to voluntarily close your account for a more extended period, typically from six months up to five years, or even permanently. During a self-exclusion period:

  • Your account will be immediately closed, and you will not be able to access it.
  • We will take all reasonable steps to prevent you from opening new accounts with LibraBet.
  • You will be removed from all marketing and promotional mailing lists.

Once a self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed. We strongly advise you to consider self-excluding from all other gambling operators you use if you choose this option. To initiate a self-exclusion, please contact our customer support team.

Protecting Minors

LibraBet is strictly committed to preventing underage gambling. Our services are not intended for individuals under the legal gambling age, which is 18 years in most jurisdictions. We employ robust age verification procedures during the registration process, requiring all new customers to provide proof of age. We may also conduct additional checks to confirm identity and age. Any account found to belong to a minor will be immediately closed, and any winnings confiscated. We encourage parents and guardians to monitor internet usage and utilise parental control software to prevent minors from accessing gambling websites.

Reality Checks and Session Reminders

To help you keep track of your playing time, LibraBet offers reality checks and session reminders. A reality check is a pop-up notification that appears at predefined intervals during your gaming session. This reminder will inform you how long you have been playing and may also display your session's net winnings or losses. You will then have the option to continue playing or to log out. These reminders are designed to prompt you to take a break and consider whether you wish to continue playing, thereby promoting conscious decision-making about your gambling activity.

Taking a Self-Assessment

If you are unsure whether your gambling habits are becoming an issue, taking a self-assessment can be a helpful first step. Below are some questions to consider honestly. There are no right or wrong answers, and this is purely for your personal reflection:

  • Have you ever neglected your work, studies, or family responsibilities due to gambling?
  • Do you gamble to escape from problems or feelings of anxiety or depression?
  • Have you ever lied to cover up the extent of your gambling?
  • Have you ever felt the need to bet larger amounts of money to get the same excitement?
  • Have you ever tried to stop or control your gambling, but failed?
  • Have you borrowed money or sold anything to finance your gambling?
  • Have you ever felt guilty or remorseful after gambling?
  • Has gambling caused you any financial problems or strained relationships?
  • Do you think about gambling a lot, even when you are not playing?

If you answered yes to several of these questions, it might be beneficial to seek further support. Remember, recognising a potential problem is the first step towards addressing it, and help is available.

Getting help

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)