Get in Touch
Thank you for visiting LibraBet. We value your feedback, questions, and inquiries. This page outlines the best ways to contact us and clarifies what we can and cannot assist you with. Our goal is to provide clear and helpful information regarding online gambling brands, and we are committed to maintaining accuracy and transparency.
Please review the sections below before sending your message to ensure it reaches the appropriate team and can be handled efficiently. We appreciate your understanding that LibraBet operates as an independent review and affiliate website, not as an online casino or sportsbook operator.
Who We Are (Independent Review Site)
LibraBet is an independent website dedicated to reviewing and providing information about various online gambling brands, including casinos and sportsbooks. Our mission is to offer unbiased insights, detailed analyses, and helpful guides to assist players in making informed decisions. We publish reviews, comparisons, and articles based on our research and experience with these platforms.
It is crucial to understand that LibraBet is not an online casino or sportsbook operator. We do not run any gambling platform, nor do we hold any player accounts. We do not process deposits, manage withdrawals, or handle any financial transactions related to online gambling. Our role is strictly informational and advisory.
What We Can Help With
We are here to assist with matters directly related to the content and operation of the LibraBet website. If your inquiry falls into one of the following categories, please feel free to reach out:
- Feedback on Our Reviews and Content: If you have suggestions for improving our reviews, spot an inaccuracy, or wish to provide feedback on any article published on LibraBet, we welcome your input.
- Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate partnerships with LibraBet, please contact us.
- General Questions About Our Website: If you have questions about how LibraBet operates, our review methodology, or the information presented on our site, we can provide clarification.
- Technical Issues with the LibraBet Website: Should you encounter any technical problems while browsing LibraBet, such as broken links or display errors, please let us know.
What We Cannot Help With
As an independent review site, LibraBet cannot provide assistance for issues that pertain directly to player accounts or operations of online gambling brands. Please understand that we have no access to player data, nor can we intervene in disputes between players and operators. We urge you to contact the specific casino or sportsbook directly for any of the following matters:
- Account-Specific Issues: We cannot help with account creation, login problems, account verification (KYC), or account closures.
- Financial Transactions: This includes deposits, withdrawals, bonus claims, wagering requirements, or any other money-related queries.
- Gameplay and Technical Problems: We cannot resolve issues related to specific games, software glitches on an operator's platform, or betting outcomes.
- Bonus Disputes: Questions or disputes regarding bonuses, promotions, or free spins offered by an online casino or sportsbook must be directed to their support team.
- Responsible Gambling Tools and Support from Operators: For setting limits, self-exclusion requests, or other responsible gambling tools offered by a specific operator, you must contact that operator.
Account, Deposit, and Withdrawal Issues
For all inquiries regarding your player account, including but not limited to deposits, withdrawals, bonus claims, account verification (Know Your Customer, KYC), login difficulties, or any other transaction-related questions, you must contact the customer support team of the specific online casino or sportsbook you are playing with. LibraBet does not have access to your account information, cannot process any transactions, and cannot provide support for these operational matters. Each online gambling brand has its own dedicated customer service channels, often including live chat, email, and telephone support. Please use those direct communication methods for prompt assistance.
Legal Inquiries
For all legal inquiries concerning LibraBet, our content, or our operations, please direct your correspondence to our dedicated legal department. This includes matters such as data protection (GDPR), regulatory compliance, and other legal notices. We are committed to adhering to all applicable laws and regulations in our operation as an independent review website.
Please send all legal communications to: [email protected]
Ensure that your inquiry is detailed, providing all necessary information for us to understand and address your concerns effectively. We aim to respond to all legitimate legal inquiries in a timely manner.
DMCA and Copyright Takedowns
LibraBet respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please notify us immediately. We take intellectual property rights seriously and are committed to addressing valid claims promptly.
To submit a DMCA notice or copyright infringement claim, please send an email to:
Your notification should include the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Responsible Gambling Resources
While LibraBet does not operate any gambling platforms, we are strong advocates for responsible gambling. We believe that gambling should be an enjoyable activity, and it is important to play responsibly. If you or someone you know is struggling with problem gambling, please seek help from professional organizations. Many resources are available to provide support and guidance.
For assistance with problem gambling, please contact independent organizations dedicated to responsible gambling support. These organizations offer confidential help and resources. Examples include:
- Gamblers Anonymous
- National Council on Problem Gambling
- GamCare (UK)
Remember, if you need to set limits, self-exclude, or access responsible gambling tools specifically offered by an online casino or sportsbook, you must contact that operator's customer support directly. LibraBet cannot implement these measures on your behalf.
Response Times
We strive to respond to all legitimate inquiries in a timely manner. Our typical response time for general feedback, partnership inquiries, and technical issues related to the LibraBet website is within 2-3 business days. Legal and DMCA inquiries are prioritized and will be addressed as quickly as possible, usually within 1-2 business days, depending on the complexity of the matter.
Please note that inquiries sent during weekends or public holidays may experience a slight delay. We appreciate your patience and understanding as we work to provide thoughtful and accurate responses. We do not offer live chat support, so please use the email contact methods provided for your specific inquiry type.